FAQ
Q: Is there an age limit to participate in the FX courses?
A: Most of our workshops are limited to individuals who are 18 years or older, due to long and intensive days and a lot of information to take in. Sometimes we offer shorter and simpler workshops for youth, but for most courses we recommend 18 years and older!
Q: Do I need prior knowledge in FX/mask making to participate in your courses?
A: No prior knowledge is required, our workshops are for both beginners and advanced. You will learn every step of the process during the course!
Q: How much do your FX products/courses cost in dollars, pounds, etc.?
A: Our currency is SEK (Swedish kronor). Sometimes we list the cost of the product/course in Euro as well. To get an idea of what you're spending in US dollars or British pounds, visit the xe.com currency converter for the most updated exchange rates. The conversion is fast, easy, and free!
Q: Will I receive a certificate/diploma upon completion of the course?
A: If you wish to receive a certificate/diploma upon completion of the course, we can arrange it for you. The certificate will be signed by the teacher and CEO of Helsinglight FX Makeup Academy.
Q: Can you help me with travel and accommodation advice?
A: Yes, we are happy to assist you with travel planning and we also offer on-site accommodation at Helsinglight during the courses. You can contact us for more information.
Q: You are based in Sweden, what language is the FX course held in?
A: Yes! We are based in the middle of northern Sweden, in a small village called Vattlång, in Norra Hälsingland, located in the beautiful countryside! Our courses are held in Swedish, Finnish, and English. The course language is adapted to the needs of the students, but it is important for us that everyone understands, so we will adjust the language to best suit the student.
Q: Can I take the stone mold home with me if I attend a mask making class?
A: Yes, it is yours to keep, but it is very heavy to carry with you, so it is easiest if you travel by car, then there are no problems. If you do not travel by car, the mold is very heavy and there will be an additional cost for us to send the plaster mold to your address. We can give you an estimated price for shipping with DHL/SCHENKER of your mold, where you pay for the shipping of the mold in advance to us.
Q: Is food and accommodation included in the FX course fee?
A: No, accommodation and food is not included in the cost. However, there is the possibility to book affordable accommodation in shared dormitories when you participate in our courses and education. If you want to book accommodation in connection with the course, please contact us and we can tell you more about the cost and book a place for you. Food is not included. There are simple cooking facilities in a shared kitchen. The nearest store is about 10 minutes from us and if you do not have your own car, we help to drive to the store on some specific days. We sell soft drinks, snacks, candy, etc. on site. We offer coffee and tea during the course.
Q: Is it possible to set up a payment plan?
A: Yes, we offer the option to set up a payment plan where you can pay the course fee in three monthly installments. If you need a more flexible plan, you can contact us to discuss this.
Q: Why is there a deposit fee and why is it non-refundable?
A: This deposit secures your place in the course and is a part of the total course fee that needs to be paid. So it's a partial payment in advance, so to speak. This deposit is non-refundable due to the material costs we have for course preparation, but if you need to cancel your spot, we can help you book a spot in a future workshop. If we need to cancel the course from our end, a full refund will be given to you.
Q: What is your cancellation policy?
A: Please refer to the above answer regarding the non-refundable deposit. The rest of the course fee should be paid 2 weeks before the start of the course. Once the course fee has been paid, it is non-refundable if you cancel, unless you have a doctor's note verifying illness. Otherwise, we are happy to book you into another workshop in the future so that you don't lose your money. Helsinglight FX Makeup Academy is not responsible for any costs incurred by participants who cannot receive a refund for accommodation and travel. Our teachers at Helsinglight FX Academy are all professionals, and it may happen that we need to switch teachers during a workshop. If one of our teachers falls ill, we also need to call in another teacher. The new teacher will always be at the same level as the original, and therefore we cannot make any refunds based on this change.
Q: What equipment do I need to bring to an FX course?
A: All materials and tools needed during the class to create the specific design that the class is intended for are included in the cost. If you want to buy FX lenses, props, or other FX materials for the character you have created, you can do so. We also sell materials and tools if you want to buy some to take home.
Q: Is it possible to take a private lesson or a customized workshop?
A: Yes, we offer private lessons and customized courses, but at a higher cost because we are dedicating our time and our premises solely to you or a smaller group. Please contact us for more information and to receive a quote for a tailored private course.
Q: Can I register for multiple courses at once?
A: Yes, you can register for multiple courses at once, but please note that the deposit is per course.
